1. Introduction

We respect the right to privacy of all visitors to strikk.se and realize the importance of protecting the information collected about them. The following information is provided by strikk.se so that you as a customer are fully informed about our privacy policy. By visiting and using our website, you accept and agree to the routines expressed in this privacy policy and in our terms of purchase.

When you visit strikk.se, we collect information about your visit to our website. We use this information to improve your user experience, evaluate the use of the individual elements on strikk.se and to increase the relevance of our marketing. Collection of customers' personal data on strikk.se takes place within the framework of current legislation and the EU's General Data Protection Regulation (GDPR).

Here you can read about what information we collect, how we process this information, what we do with it, who has access to it and your rights regarding your personal data. If you are under 16 years of age, you must inform your guardian about strikk.se's privacy policy before using this website or any of the website's services.
This privacy policy does not apply to websites managed by other companies or organizations to which we link. Strikk.se is not responsible for any personal information you provide to third parties via our website.

2. Collection of personal data

What is a personal information?

Personal data or personal data are data on material or personal circumstances that can be attributed to a specific or definable individual natural person. This includes, for example, name, telephone number, address, IP address and stored data.

Strikk collects personal information in several different ways when you place an order or register for a service provided by strikk.se. If an order is placed with us, we must receive personal information such as name, e-mail address and delivery address so that we can handle your order and deliver your order. Saved card details will never be released to third parties but are only used to process your order with our payment partners' systems.
We may also receive personal information as a result of authentication or identity checks. Sometimes we may also ask for your telephone number to give it to our courier who performs the delivery of the item. This information allows us to process your order and gives you the opportunity to follow your order during the process.

Collection of personal data when ordering

When you place an order on strikk.se, we need to save name, social security number, telephone number, contact information, payment information and purchase information (for example, which item was ordered.) This information is saved so that we can handle your order, your delivery, your payment and any returns, exchanges and complaints.

Cookies

A cookie is a text file that is stored on your computer's hard drive to keep track of how often you visit our website, which pages you visit, the content of your shopping cart, previous purchases and is used to deliver content tailored to your interests and your visit history.

Which cookies are used?

Most of the cookies we use are automatically deleted from your computer when you close your browser (end of session). These cookies are therefore called session cookies. In addition, we also use cookies that remain on your computer. At the next visit, it is automatically registered that you have already visited us before and which inputs and settings you prefer. These temporary or even permanent cookies (life 1 month to 10 years) are saved on your hard drive and deleted automatically when the set time is reached. It is in particular these cookies that are used to make our services more user-friendly, more efficient and more secure. Thanks to these files, it is possible, for example, that you get tailored information on the page. The only purpose of these cookies is to adapt our offers to the customer's wishes and make it as convenient as possible for you when you surf with us.

What information is stored in cookies?

In the cookies strid.se uses, only pseudonymised data is saved. When activating these cookies, they are assigned an identification number. Coordination with your personal information to this identification number does not take place. Your name, IP address or similar information that enables direct coordination between you and this cookie is not stored in it. Based on the cookie technology, we only receive pseudonymous information, for example about which pages in our online store have been visited, which products have been viewed, etc.

How can you prevent cookies from being saved?

Most browsers are automatically set to accept cookies, but you can usually change settings in your browser to prevent automatic acceptance. 

Google Analytics

Strikk.se Google Analytics, a web analytics service provided by Google Inc. (www.google.se). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as so-called "Cookies", text files stored on your computer. This created information about your use of this website is usually transmitted to one of Google's servers in the United States and stored there. By activating IP anonymisation on this website, however, the IP address will first be shortened before transmission within the Member States of the European Union or in other countries within the European Economic Area. Only in exceptional cases will the full IP address be sent to a US server belonging to Google to be truncated there. The IP address sent through your browser in the context of Google Analytics is not merged with other data stored by Google. In addition, you can prevent the registration of the information about your use of the website, which is created by cookies (including your IP address), through Google and the processing of this information through Google, by downloading and installing the plugin in the browser, which you can be found using the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
As an alternative to the plugin in the browser, you can click on this link to prevent registration through Google Analytics on this website with future effect. This saves an opt-out cookie on your terminal. If you delete your cookies, you must click on this link again.

3. Use of personal data

Strikk.se may use your personal data for processing orders, payments and to give you a personal shopping experience. We will also use your information to fulfill and deliver your orders. Your personal information can also be checked with credit reporting companies to prevent fraud. If there is a legal obligation to do so, we may disclose your information to relevant regulatory bodies. We may also use your personal information to send you current offers, but this only happens if you accept this. We do not sell your information to other marketing companies.

We collect statistics about website traffic, sales and other commercial information that we may pass on to trusted third parties, but these statistics do not include any information that enables you to be personally identified. We see this as a value-added service which helps you find useful products or services. ???

Use of collected data for marketing purposes

We collect data about our visitors in order to evaluate, develop and improve our service and customer experience, as well as to be able to offer personal product recommendations via our website, via e-mail and when advertising via third parties.

Newsletter

To send newsletters, we use the e-mail address you provided and need your confirmation that you as the holder of this e-mail address have consented to the receipt. You can unsubscribe from our newsletter at any time, by contacting us or by clicking on the unsubscribe link in the newsletter. Your email address will be kept for as long as your consent is, and will not be shared with any third parties.

Product recommendations

With the help of cookies, we collect data about your visit to strikk.se, in order to offer personal product recommendations based on your visit and order history. This data is not used to identify you personally, but is simply for a pseudonymous evaluation of the use of the website. Our goal is to make our online services as attractive and relevant as possible for you by presenting content that matches your interests.

Retargeting

Strikk.se uses retargeting technology to be able to increase the relevance in our marketing. This technology makes it possible to appeal to users who have already shown interest in our online store and our products in third-party marketing, such as search ads, banners and Facebook ads. The display of this content by third parties is based on a cookie technology and an analysis of the previous user behavior. This type of data collection is completely pseudonymized. When you use our website, information about your visit is stored in cookies, even after the end of the browser session, so that you can be called back on your next visit.

Examples of purposes for the use of your personal data:
• Manage your orders and returns via our webshop
• To contact you in case of any problems with the delivery of your goods
• To answer your questions and inform you about new or changed services
• To send marketing offers as newsletters
• To make analyzes so that we can provide you with relevant marketing offers and information
• To confirm that you have the statutory minimum age for making online purchases
• To test and improve our systems that provide our services

4. Processing of personal data

Strikk never passes on, sells or exchanges your personal information for marketing purposes to third parties. Information passed on to third parties is only used to provide services to you, e.g. freight forwarders in connection with the delivery of goods, external tools for distribution of newsletters, credit information or debt collection agencies for credit information checks, identity checks and collection of receivables, as well as external tools to be able to provide quality customer service.

How do we protect your personal information?

We have taken technical and organizational measures to protect your data from loss, tampering and unauthorized access. We continuously adapt our security measures in accordance with advances and developments in the technical field. To make card purchases as secure as possible, all information is sent in encrypted form. This means that the information is transmitted via a secure connection and that your personal information cannot be read by outsiders. For card purchases, we work with an authorized payment agent who helps us directly check with your bank that the card is valid for purchases. Our payment agent processes your card details in accordance with the international security standard PCI DSS developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that security is very high when processing your card information. When you pay by card, we reserve the right to perform an identity check.

Your rights

Right to information:  You can at any time request information about what personal information we have stored about you.
Right to correction: You can request that your information be corrected or deleted if you believe it is incorrect.
Right to delete: You can request that we delete your personal data. However, we may not delete any information that the law requires us to retain.
Data portability: You can ask us to move your personal information from our IT environment to someone else, either another company or to you. This does not apply to information that the law requires us to retain.
Withdraw consent: You can choose to withdraw your consent to share your information or to receive marketing / mailings at any time. Either by unsubscribing from our newsletters or by contacting us.
Complaint: You may be able to submit a complaint to the Data Inspectorate if you believe that we process your personal data in violation of the Data Protection Ordinance.

You have the right to request information about the personal data we have about you at any time. If your information is incorrect, incomplete or irrelevant, you can request that it be corrected or deleted. We cannot delete your information when there is a statutory requirement for storage, such as accounting rules, or when there are other legitimate reasons why the information must be saved, such as unpaid debts. You may at any time revoke your consent to allow us to use the information for marketing purposes. You can contact us by sending an email to info@strikk.se.

5. Consent

By using our website, you give your express consent to strikk.se processing your personal data for the above-mentioned purposes. Furthermore, by accepting these terms, you hereby give your express consent to strikk.se using information collected for indirect marketing. You can withdraw your consent to the continued processing of personal data at any time. Please note, however, that some processing is mandatory for you to access features on our site. 

6. Responsible party

The party responsible for the collection, processing and use of your personal information is Strikk.

KNITTING
Donsö harbor road 10
430 82 Donsö

Sweden

Email: info@strikk.se

Org number:

556673-7689

You can get information about your stored data at any time and free of charge. You can also request that your data be corrected, blocked or deleted. For this purpose, contact the above-mentioned contact information.